Returns

Return Policy - LetaLashes 🛍️🔧

Hey Gorgeous,

When it comes to your LetaLashes experience, we've got your back! Our return policy is all about ensuring your lash journey is as smooth as can be. Here's the rundown:

🙅‍♀️ Unwanted Items: We get it – preferences change. However, due to the nature of our lash products and hygiene reasons, we can't offer refunds or exchanges for items simply because they're unwanted or due to a change of heart. Choose wisely, and we're sure you'll adore your pick!

🛠️ Damaged or Faulty Items: If your LetaLashes arrive with a little hitch, don't worry. Reach out to us at info@letalashes.com within 7 days of receiving the item, and we'll either replace it or refund your purchase – no fuss, just fabulous lashes.

Timing is Everything: For damaged or faulty items, give us a heads-up within 7 days of receiving your goodies. This helps us make things right pronto.

🙅‍♀️ Worn or Unsealed Items: We're all about glam, but we can't offer refunds or exchanges if the product has been worn or tampered with. To be eligible for a return, the items must be in their original, unaltered state.

If your situation falls within our return policy, don't hesitate to contact us at info@letalashes.com with your order info and a brief description of the issue. We're here to make sure your LetaLashes experience remains fabulous, no matter what.

Thank you for choosing LetaLashes for your lash journey. Your satisfaction means the world to us.

Sending Lash Love,

The LetaLashes Team